POLICY FOR PRESCRIPTION REFILLS
Refills are provided at follow-up visits. Your provider will send your prescriptions electronically to your pharmacy. If a refill is needed before your appointment, please contact your pharmacy and request them to send an Electronic Refill Request. Refills may take up to 48 hours to complete. We do not refill prescriptions when the office is closed.
CO-PAYS AND BALANCES
All co-pays and balances are due at the time of your office visit.
As a courtesy to our patients we will submit charges to your health insurance companies. However, you as the patient are ultimately responsible for payment on any services provided by our office.
We confirm all scheduled appointments 2 days prior to your office visit. New patients - please be sure to bring a photo id, a current insurance card and your copay, otherwise we will not be able to see you.
NO SHOW POLICY
If you need to cancel an appointment we require at least a 24-hour notice. In order to offer our patients same day sick appointments as well as convenient times for scheduled visits this policy is highly encouraged. Our goal is to see all of sick or urgent visits the same day and no shows and cancellations make it difficult to accommodate all of our patients’ needs. We appreciate your understanding of this policy.
If you need a form filled out by your provider there will be a fee between $25.00 to $100.00 depending on the complexity of the form. Please be sure to fill out your portion of the form. Forms are usually ready in 2 weeks.